Answering Questions About SD-WAN for Australian MSPs.
Is Nepean Networks' SD-WAN compatible with Australian NBN services?
Does Nepean Networks have support coverage during Australian business hours?
Yes. Nepean provides 24/7 technical, sales, and solutions architecture support. Australian MSP partners have direct access to network engineers — not just a ticketing system — during AEST/AEDT business hours and beyond. In practice, this means that when a client escalation lands during your business day, you’re talking to someone who can resolve it in the same call rather than logging a ticket with a US-based team that won’t be at their desk for another twelve hours. Pre-sales support and solutions architecture consultations are also available during Australian hours, which matters when you’re scoping a new client deployment and need technical input fast.
Can I integrate Nepean's SD-WAN with my existing firewall (e.g. Fortinet or pfSense)?
How does the white-label model work for Australian MSPs?
Are there minimum volume commitments for Australian MSP partners?
No. There are no minimum volume requirements, contracts, or quotas. You can start with a single client site and scale at your own pace.






