Answering Questions About SD-WAN for South African MSPs.
How does Nepean Networks' SD-WAN handle loadshedding?
The Antares platform monitors all WAN links continuously. When a primary connection drops — whether due to loadshedding, ISP failure, or physical fault — it automatically fails over to a backup link (LTE, secondary fibre, or satellite) within seconds, preserving the same public IP address and keeping all sessions active.
Can the platform bond multiple South African ISPs (Telkom, Vumatel, Herotel, etc.)?
Yes. Antares is ISP-agnostic and can bond any combination of fibre, LTE, and fixed wireless connections from providers including Telkom, Vumatel, Openserve, Herotel, Liquid Intelligent Technologies, and MetroFibre. This is particularly useful for sites in areas with patchy fibre coverage where multi-ISP bonding is the only way to achieve acceptable reliability.
Does Nepean Networks have local South African presence?
Yes. Ronald Bartels, Nepean Networks’ Director for South Africa, is based in Johannesburg and brings direct enterprise networking experience from South African institutions including Investec and ABSA. His background spans multi-branch WAN deployments across Gauteng, the Western Cape, and KwaZulu-Natal — the regions where South African MSPs most commonly operate. Local support, pre-sales consultation, and solutions architecture input are available directly through this channel, covering cities including Johannesburg, Pretoria, Cape Town, and Durban.
How does the white-label model work for South African MSPs?
You resell the Antares platform entirely under your own brand. South African clients see your logo, your portal, and your support contact. Nepean operates as the silent infrastructure partner. You control pricing, billing, and the client relationship.
Does the platform support POPIA compliance requirements?
Nepean Networks processes data in accordance with applicable privacy legislation. South African MSP partners should discuss specific data residency and POPIA compliance requirements with Nepean’s solutions architecture team prior to deployment.
Is there a minimum number of sites required to become a South African partner?
No. There are no minimum volume commitments, quotas, or lock-in contracts. You can begin with a single client site and scale at your own pace.






